Our Core Values

We promise to…

• Look after our patients as we would want our own cats to be looked after
• Respect feline natural behaviour: use gentle handling, knowing when sedation would be better, be conscious of cats’ senses: no perfumes, no doggy smells, and minimal transfer of smells from other patients
• Treat clients with respect and without prejudice and always involve clients in informed decision making
• Understand that pets can be just as important as anyone else who is part of the family
• Treat team members respectfully and equally and value their ideas and input
• Provide the highest standard of care and treatment and keep up-to-date with developments in feline medicine
• Take time to explain the treatment we recommend and how to give it with as little stress to your cat as possible