Our Core Values
We promise to…
Our Core Values
We promise to…
- Look after our patients as we would want our own cats to be looked after
- Respect feline natural behaviour: use gentle handling, knowing when sedation would be better, be conscious of cats’ senses: no perfumes, no doggy smells, and minimal transfer of smells from other patients
- Treat clients with respect and without prejudice and always involve clients in informed decision making
- Understand that pets can be just as important as anyone else who is part of the family
- Treat team members respectfully and equally and value their ideas and input
- Provide the highest standard of care and treatment and keep up-to-date with developments in feline medicine
- Take time to explain the treatment we recommend and how to give it with as little stress to your cat as possible