Our Core Values

Our Core Values

We promise to…

Look after our patients as we would want our own cats to be looked after
Respect feline natural behaviour: use gentle handling, knowing when sedation would be better, be conscious of cats’ senses: no perfumes, no doggy smells, and minimal transfer of smells from other patients
Treat clients with respect and without prejudice and always involve clients in informed decision making

Understand that pets can be just as important as anyone else who is part of the family
Treat team members respectfully and equally and value their ideas and input
Provide the highest standard of care and treatment and keep up-to-date with developments in feline medicine
Take time to explain the treatment we recommend and how to give it with as little stress to your cat as possible